If you LOVE our concept and the look of our lashes and can’t wait to show the world, we would love to collab with you! Here's how to start:
1. Tag @lashnetix_official and #lashnetix in your Instagram posts
2. Slide into our DM's!
If you LOVE our concept and the look of our lashes and can’t wait to show the world, we would love to collab with you! Here's how to start:
1. Tag @lashnetix_official and #lashnetix in your Instagram posts
2. Slide into our DM's!
We welcome your questions, comments, and concerns about privacy. Please feel free to send any comments and/or concerns regarding this policy to support@shoplashnetix.com.
Our third party warehousing agent is based in KZN, South Africa! :)
Most orders ship out of the warehouse within 48 business hours. Standard domestic shipping takes about 2-7 business days for package delivery.
Due to COVID-19, orders could experience shipping delays.
** Please note that all orders showing delivered status by the courier will be subject to replacement only, therefore ineligible for a refund. **
We accept all major credit and debit cards.
There are no Duties/Fees within South Africa.
Unfortunately, we can only allow one discount code per order. If you do attempt to apply more than 1 code to your order, the best discount will be applied.
All of our orders are received by and delivered out of our warehouse within 48 hours. Shipping usually takes about 2-7 business days to deliver from the time it leaves our facility. **Due to COVID-19, shipping carriers may be experiencing delays
Holiday and Promotional Shipping
High order volume could lead to delays in shipments during the Holidays. If you do not get a shipping confirmation email after five business days of placing an order, please reach out to us at support@shoplashnetix.com. We appreciate your patience and understanding
All orders are processed within 24 hours or less. If you would like to edit or cancel your order, you can contact us at support@shoplashnetix.com within 1 hour of order placement to cancel your order.
In many cases the carrier will have delayed tracking updates, approximately 24-48 hours from the original scan of your shipment. If you have received a tracking number without movement beyond the 48 hour window, you can always send us an email to support@shoplashnetix.com.
TRACK YOUR ORDER HERE
The Lashnetix Eyeliner ingredients are all commonly found in makeup and skincare products & are cruelty free. The added ingredient that makes the eyeliner work is iron oxide. See below for the breakdown and the safety level of all ingredients as cited in EWG's Skin Deep Cosmetic Database. However, for the health and safety of our customers, we do not recommend any eye products to anyone with pre-existing eye conditions.*We strongly suggest that you try our products on a small patch of skin (other than the intended location), to test for any allergic reactions first. We also urge everyone to review our product ingredients first to avoid sensitivities.
You can take our quiz!
We accept all major credit cards as well as PayPal, Mobicredit, MoreThyme
Most orders ship out of our warehouse within 48 business hours. Standard domestic shipping takes about 2-7 business days for package delivery. Due to COVID-19, orders could experience shipping delays.
How many days following the last tracking update should I file my claim?
Claims for orders lost-in-transit must be filed no later than 30 days from the last available tracking update.